Responsible Gambling

Gambling should be a form of entertainment and nothing more. For most people it remains an enjoyable pastime, but for some it can develop into a problem that affects finances, relationships and health. This page explains how to keep gambling under control and where English-speaking players in the Netherlands can find support if playing becomes difficult to manage.

It is important to understand that the house has a mathematical advantage over the long term. Slot games have a return below 100%, meaning part of the money wagered is retained by the operator over time. Keeping this in mind can help you maintain a healthier perspective on gambling.

Play within your limits

Responsible gambling starts with setting clear boundaries. Decide in advance how much money and time you are prepared to spend, and stick to those limits even after a loss. Trying to recover money by increasing your bets or continuing to play can quickly lead to greater losses.

Treat the money you wager as the cost of entertainment, not as an investment. Never gamble with money needed for rent, groceries or bills, and never borrow money to continue playing. Licensed online casinos in the Netherlands also provide tools such as deposit limits, allowing you to set clear financial boundaries on your account.

Recognise the warning signs

Problem gambling can develop gradually and may not be immediately obvious. Warning signs include playing to recover previous losses, hiding gambling activity, or continuing when you no longer have enough time or money. Feeling that gambling is becoming more important than work, sleep, relationships or other responsibilities is another reason to reconsider your playing habits.

Self-exclusion through CRUKS

If you need a break from gambling, you can register with the Centraal Register Uitsluiting Kansspelen, known as CRUKS. Registration excludes you from participating with legal gambling operators in the Netherlands, both online and at land-based venues, for a minimum period of 6 months. Registration can be completed using DigiD.

Age and legality

Gambling in the Netherlands is only permitted for people aged 18 and over, while young adults between 18 and 24 are considered a higher-risk group. Always gamble consciously and use operators with a valid KSA licence, where mandatory player-protection measures apply.

Help and support

• Loket Kansspel (Open Over Gokken) – the national support service providing information and free, anonymous help with gambling problems, available 24/7.
• CRUKS – the register used to exclude yourself from legal gambling services in the Netherlands.
• AGOG – self-help groups and peer support for people experiencing gambling problems and their relatives across the Netherlands.
• Jellinek – professional addiction support and treatment available online and at physical locations.
• Brijder – specialised support and treatment for problematic gambling behaviour.